03 May Gaining Ground: A Guide to Facilitating Technology Innovation in Human Services
(Freedman Consulting, LLC)
This report, developed with support from the Ford Foundation, examines successful technology innovation projects in health and human services, with particular attention on 11 ‘bright spot’ examples across the country. Lessons from these sites and other successful innovators provide an assessment of key challenges faced by would-be technology innovators in human services agencies, as well as useful strategies to be deployed in developing these projects.
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